Frequently Asked Questions
Everything you need to know about shopping with Niche Gallery.
Are all beauty products at Niche Gallery authentic?
Yes, we guarantee that all products sold on Niche Gallery are 100% authentic. We source directly from authorized distributors and the brands themselves to ensure you receive the highest quality beauty standards.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days, depending on your location.
What is your return policy for opened skincare or makeup?
Due to hygiene and safety reasons, we can only accept returns on products that are unopened and in their original packaging within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Currently, Niche Gallery ships to select countries worldwide. Shipping fees and delivery timelines vary by destination and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment in real-time.